Privacy Policy

This policy explains how InspectIQ collects, uses, stores, and discloses personal information when you use our marketing website and application services.

1. Categories of information we collect

• Account details, including name, email address, and workspace membership details.
• Inspection workflow data, including property context, notes, photos, and generated reports.
• Team and access-control records, including role assignments and invitation lifecycle events.
• Operational and security logs needed to maintain service reliability and account protection.
• Website and product usage signals, including analytics and performance diagnostics.

2. How we use information

• To provide and operate inspection capture, reporting, sharing, and account management features.
• To authenticate users, enforce workspace access controls, and monitor misuse or security events.
• To support customer onboarding, issue resolution, and product improvement.
• To meet legal obligations and enforce platform terms.

3. Processors and subprocessors

We use third-party infrastructure and service providers to host data, process authentication, deliver email, and monitor application health. These providers process data on our behalf under contractual confidentiality and security obligations.

4. Data retention

We retain account and workspace data while your account is active, and for a limited period after closure where needed for legal, security, and operational reasons. Retention periods may vary by data type and contractual requirements.

5. User rights and requests

Subject to applicable law, you may request access, correction, export, or deletion of personal information. To submit a privacy request, contact us at privacy@inspectiq.me.

6. Cross-border data transfers

InspectIQ may process data in multiple jurisdictions through managed cloud providers. Where cross-border transfers occur, we use appropriate safeguards required by applicable privacy law.

7. Cookies and analytics

Our website and application may use cookies or similar technologies for session continuity, performance measurement, and product analytics. You can control cookie behavior through browser settings.

8. Contact

For privacy questions, complaints, or data requests, contact privacy@inspectiq.me.